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Community Resource Directory

Community Resource Directory - Information & Referral
Last Updated 11/09/2016

 (Please note that Council of Social Concern only provides links to the websites of the organizations
 listed and is in no way responsible for their content or the services those organizations provide.)

Adoption (Public)

Dept. of Children & Families, (Family services), Cambridge Area Office, 810 Memorial Drive, Cambridge, 617-520-8700
http://www.mass.gov/eohhs/gov/departments/dcf/adoption/

 

Anger Management

Emerge, 2464 Mass. Ave., Suite 101, Cambridge, 617-547-9879
www.emergedv.com/anger.html

 

Child Abuse & Neglect (Reporting)

Child Abuse Hotline (24 hours per day), 800-792-5200 http://www.mass.gov/eohhs/gov/departments/dcf/child-abuse-neglect/

Massachusetts Department of Children & Families, (reporting M-F, 9-5), Cambridge Area Office,
810 Memorial Drive, Cambridge, 617-520-8700
http://www.mass.gov/eohhs/gov/departments/dcf/child-abuse-neglect/

 

Child Care (Head Start)

Woburn Creative Start, Communities United, 470 Wildwood Ave., Woburn, 781-932-9578
http://communitiesunitedinc.org/woburn_creative_start

 

Child Care (School Age)

After School Club, Lutheran Church of the Redeemer, 60 Forest Park Road, Woburn, 781-937-7670
www.theafterschoolclub.org/

North Suburban YMCA, School Age Child Care Programs, Burlington, Winchester & Woburn sites
http://ymcaboston.org/northsuburban-after-school-programs

North Suburban YMCA, School Age Child Care Program, Burlington Site: 781-272-7750
www.ymcaboston.org/main/programs/child_care/north_suburban_-_burlington_extended_day/

Kids Corner, Winchester After School Program, 263 Main Street, Winchester, 781-721-1514
www.kidscornerwinchester.org

 

Child Care (Subsidized & Private)

Council of Social Concern, Children's Center, (4 weeks to 5 years), 2 Merrimac Street, Woburn
781-935-6495, x219, Barbara Tumbarello, Program Director
www.socialconcern.org/index.php?q=node/18

Council of Social Concern, Family Childcare System (4 weeks to 5 years), 2 Merrimac Street, Woburn
781-935-6495, x218, Sandy Allen, Program Director
www.socialconcern.org/index.php?q=node/19

North Suburban YMCA, 781-938-9622
http://ymcaboston.org/northsuburban-infant-toddler-preschool

 

Child Care (Voucher Agencies)

Child Care Circuit, (Voucher Management Agency), 190 Hampshire St., Lawrence, MA 01840, 800-660-2868
http://www.childcarecircuit.org

 

 Civic Engagement

Social Capital Inc., 165M New Boston Street, Suite 233, Woburn, 781-935-2244
www.sciwoburn.org

 

Counseling/Mental Health - Emergency Service

Advocates' Psychiatric Emergency Services, 675 Main Street, Waltham, 800-540-5806,  24/7
http://www.advocates.org/services/psychiatric-emergency-services

 

Counseling/Mental Health - In-Patient Services (Adult)

Lawrence Memorial Hospital of Medford, 170 Governors Ave, Medford, Central Intake Line, 585 Lebanon Street, Melrose, MA, 781-979-3000, 24/7
http://www.hallmarkhealth.org/Behavioral-Health/Psychiatric-Services/Page-2.html

Lahey Hospital and Medical Center, Burlington, MA, 781-744-8013
http://www.lahey.org/Psychiatry/

 

Counseling/Mental Health - Outpatient Services

Arbour Counseling Services, 500 West Cummings Park, Suite 3900, Woburn, 781-932-8114
http://www.arbourhealth.com/organizations/arbour-counseling-services/

Burlington Youth and Family Services, 61 Center St., 2nd floor, Burlington, 781-270-1961
Free and low-cost mental health and social services for Burlington residents
http://www.burlington.org/residents/community_life_center/index.php

Edinburg Center, Lexington, MA, 781-761-5060
Home based counseling for children and families
www.edinburgcenter.org

Intercept Program 781-937-7900
Intensive in-home treatment for children (infant to 18 years) and families for serious emotional and behavioral problems.
www.youthvillages.org

Interface Referral Service, William James College, Helpline 888-244-6843
Consult with a mental health professional about resources and/or receive personalized matched otpatient mental health referrals.
Monday -Friday, 9:00 am-5:00 pm.  Available to those who live or attend school in Woburn, Reading and Wakefield.
interface.williamjames.edu

Lahey Medical Center, Social Work Department, 41 Mall Road, Burlington, 781-744-8013
http://www.lahey.org/Psychiatry/

New Beginnings Counseling Service, 280 Main Street, #1, Stoneham, 781-438-0038
www.newbeginningscounselingservice.com

Psychological Care Associates, 12 Alfred Street, Woburn, 781-646-0500
www.psychologicalcareassociates.org

The Children's Room, Arlington, 781-641-4741
Support for grieving children and families.  No charge for child or family support groups.
www.childrensroom.org

Riverside Community Care, 781-761-5060
Home-based therapy for children and families and mobile crisis services
www.riversidecc.org

Woburn Counseling Associates, 8 Cedar St., Woburn, 781-938-5954

 

Children’s Supplies and Necessities (clothing, furniture, toys, school supplies etc.)

Cradles to Crayons, Quincy, 617-471-8417 (clients should not call directly – agency referrals only)
www.cradlestocrayons.org

 

Debt Reduction Assistance

Money Management International, 101 Federal Street, Suite 1900, Boston, 866-889-9347 www.moneymanagement.org/Locations/index.asp#MASSACHUSETTS

 

Disabled Assistance Services

DEAF, Inc., 617-254-4041 (Services for the deaf and hard of hearing)
www.deafinconline.org/services

Disability Law Center of Massachusetts, 11 Beacon St., Suite 925, Boston, 617-723-8455
Provides legal assistance for disability related issues
www.dlc-ma.org

Disability Help-Line, 800-244-2756

Easter Seals of Massachusetts
www.ma.easterseals.com

National Multiple Sclerosis Society, 800-344-4687
Services and support for individuals with Multiple Scelrosis
http://www.nationalmssociety.org/Chapters/MAM/Services-and-Support 

Hospital Equipment Loan Program, SMD HELP, 500 West Cummings Office Park, Suite 1150, Woburn, MA, 781-322-1052
Pickup and Return of Equipment, Saturday 9:00 AM to 12 Noon.  Free loan of medical equipment such as canes, walkers, wheelchairs, hoyer lifts. rehab exercise biles, commodes, toilet supports, tub seats and transfer bences.  Sponsored and supported by Massachusetts Freemasons.
http://4thmasonicdistrict.org/index.php/programs/help 

MAB Community Services, 200 Ivy Street, Brookline, MA, 617-738-5110
http://www.mabcommunity.org/
(Multiple services for the Blind and visually impaired)

Mass. Assistive Technology Loan Program, Easter Seals, Boston, MA, 800-244-2756 x428
http://www.easterseals.com/ma/our-programs/assistive-technology/atrc.html

Easter Seals, Boston, MA, 800-244-2756 ext.634
http://www.easterseals.com/ma/our-programs/assistive-technology/atrc.html

Mass. Commission for the Blind, 800-392-6450, 617-727-5550
www.mass.gov/mcb
(Multiple services available for the blind)

Massachusetts Commission for the Deaf & Hard of Hearing, 800-882-1155 Voice, 800-530-7570 TTY
http://www.mass.gov/?pageID=eohhs2agencylanding&L=4&L0=Home&L1=Government&L2=Departments+and+Divisions&L3=Massachusetts
+Commission+for+the+Deaf+and+Hard+of+Hearing&sid=Eeohhs2

(Multiple services available for the deaf and hard of hearing, including interpreter services)

Mass. Disabled Persons’ Protection Commission, Hotline 800-426-9009, 617-727-6465, 300 Grainite Street, Braintree, MA
www.mass.gov/dppc
(Investigates allegations of caretaker abuse to a disabled persons ages 18-59)

Mass Health,  Money Follows the Person,  800-841-2900
http://www.mass.gov/eohhs/consumer/insurance/mfp-demonstration/
(Provides various forms of assistance to eligible adults  transitioning from long-term care back into the community) Information & Referral, 800-642-0249 www.disabilityinfo.org

Massachusetts Network of Information Providers for People with Disabilities, 800-642-0249
https://www.disabilityinfo.org/resources/mnip/

Mass. Office of Disability, Client Assistance Program, 800-322-2020, 617 727 7440

www.mass.gov/mod/ClientAssistance.html
(Provides advocacy and information)

Mass. Rehabilitation Commission, Community Services Program
www.mass.gov/mrc
       Assistive Technology Program, 617-204-3813
       Home Care and Personal Assistance Programs, (ages 18-59), 617-204-3853
       Independent Living Center Services, (I&R, Peer Counseling), 617-204-3851
       Independent Living Programs for individuals turning 22, 617-204-3851
       Housing and Supportive Living Programs, 617-204-3851
       Protective Services for people with disabilities who may be abused by caretaker, 508-823-2874
       Brain Injury and Statewide Specialized Community Services (BISSCS) 617-204-3852

Mass. Rehabilitation Commission, Disability Determination Services (for SSI, SSDI)
http://www.mass.gov/eohhs/consumer/disability-services/disability-determination/

Mass. Rehabilitation Commission, Vocational Rehabilitation Program (All disabilities except blindness)
157 Pleasant St., Malden, 781-324-7160
www.mass.gov/?pageID=eohhs2subtopic&L=4&sid=Eeohhs2&L0=Home&L1=Consumer&L2=Disability+Services&L3
=Vocational+Rehabilitation+Services

Mass Rehabilitation Commission, MassMatch (Massachusetts Initiative to Maximize Assisted Technology in Consumer’s Hands) 866-682-9955
www.massmatch.org

Minuteman Senior Services, Family Caregiver Support Program, 26 crosby Drive, Bedford, MA 781-272-7177
Provides resources, education, guidance, training and empowerment to those caring for older adults, and people with disabilities.  As part of the program they provide one-time only scholarships, of up to $500, to those in-need of a service or support that would enhance their role as a caregiver, when other resources have been exhausted. (For Scholarship Program questions cal 781-221-7063.)
http://www.minutemansenior.org/our-services/caregiver-support

Muscular Dystrophy Association, 978-720-2800
www.mda.org

National Multiple Sclerosis Society, 800-344-4687
Services and support for individuals with Multiple Scelrosis
http://www.nationalmssociety.org/Chapters/MAM/Services-and-Support 

NuPath, Inc., 147 New Boston St., Woburn, 781-935-7057, Services for the developmentally disabled
www.nupathinc.org

Social Security Disability Insurance (SSDI, disability income, ages 18-65), (617) 591-8023, 800-772-1213
Social Security Administration, Marks Building Davis Square, 240 Elm Street, Somerville, MA
www.ssa.gov/pgm/links_disability.htm

Supplemental Security Income (SSI, disability income, low-income, all ages), (617) 591-8023, 800-772-1213
Social Security Administration, Marks Building Davis Square, 240 Elm Street, Somerville, MA
www.ssa.gov/pgm/links_ssi.htm

Supportive Living Inc., 400 West Cummings Park, Woburn, 781-937-3199
Services for the disabled with head injuries.
www.supportivelivinginc.org/

United Cerebral Palsy / Metro Boston, 71 Arsenal Street, Watertown MA, 617-926-5480
www.ucpboston.org

Wheelchair Recycler Program, 9 Summer Street, Ashland, MA 508-460-6328
(Offers refurbished pre-owned power wheelchairs and electric scooters at low cost.)
www.wheelchairrecycler.org

 

Domestic Violence - Batterer Counseling Services

Emerge, 2464 Mass. Ave. Suite 101, Cambridge, 617-547-9879
http://www.emergedv.com/

 

Domestic Violence - Victim Support Services

Dating Advice.com, Domestic Violence Resources 
http://www.datingadvice.com/directories/domestic-violence-resources/Massachusetts

Domestic Violence Advocates from Greater Boston Legal Services are available Monday to Friday, 9:00 AM – 5:00 PM
www.gbls.org

Middlesex County District Attorney’s Office, Victim Witness Advocate, 781-897-8490
http://middlesexda.com/prosecution/victim-witness-services.php

Minuteman Senior Services, Supportive & Protective Services for elderly, (regional area), 26 Crosby Drive, Bedford, MA, 888-922-2275
http://www.minutemansenior.org/our-services/elder-protective-services

Reach, Waltham, 800-899-4000
www.reachma.org

Safe Link, Domestic Violence Related Assistance, (multi-lingual - 140 languages), Casa Myrna Vazquez
877-785-2020, TTY 877-521-2601
http://www.casamyrna.org/safelink-home/

 

Early Intervention

Thom Mystic Valley Early Intervention, 10 Gill St. Woburn, Ma, 781-932-2888
http://www.thomchild.org/earlyintervention.htm

 

Elder Abuse

Elder Abuse Hotline, 888-922-2275
http://www.minutemansenior.org/our-services/elder-protective-services

Minuteman Senior Services, Supportive & Protective Services for elderly, (regional area), 26 Crosby Drive., Bedford, MA, 781-272-7177 http://www.minutemansenior.org/our-services/overview

 

Emergency Shelter - Adolescents

Bridge Over Troubled Waters, 47 West St., Boston, 617-423-9575
www.bridgeotw.org/

Child-At-Risk Hotline, 800-792-5200

Department of Children & Families, 617-520-8700
www.mass.gov/dcf

National Runaway Switchboard, 800-RUNAWAY
www.1800runaway.org

 

Emergency Shelters - Domestic Violence

Asian Shelter & Advocacy Project, Boston, Hotline/Crisis617-338-2355
www.atask.org/site/our-programs/emergency-shelter.html

Casa Myrna Vazquez, Inc., Boston, (800) 992-2600
www.casamyrna.org

Harbor COV, Chelsea, MA, Hotline/Crisis 617-884-9909
http://harborcov.org/about

Help for Abused Women and Their Children (HAWC), Salem, Hotline/Crisis 800-547-1649
http://hawcdv.org/

Jane Doe Inc., 617-248-0922
http://www.janedoe.org/how_you_can_help/how_you_can_help

Massachusetts Coalition for the Homeless, 781-595-7570
http://mahomeless.org/

Reach, Waltham, 800-899-4000
http://www.reachma.org/what-we-do

Renewal House,Roxbury Crossing - Boston, Hotline/Crisis, 617-566-6881
http://www.uuum.org/?page_id=199

Safe Link, Domestic Violence Related Assistance, (multi-lingual - 140 languages), Casa Myrna Vazquez
877-785-2020, TTY 877-521-2601
http://www.casamyrna.org/safelink-home/

Transition House,Cambridge, Hotline/Crisis 617-661-7203
http://www.transitionhouse.org/housing-programs

Women's Protective Services, Win Haven Shelter, Framingham, Hotline/Crisis,  800-593-1125, 508-626-8686, (TTY)
http://www.smoc.org/voices-against-violence.php

Women's Resource Center, YWCA Haverhill, 107 Winter Street, Haverhill (978) 374-6121
http://ywcalawrence.org/programs-services/womens-services/domestic-violence/ 

 

Emergency Shelters - Families

Home Start
105 Chauncy Street, Suite 502, Boston, MA, 617-542-0338
552 Massachusetts Ave., Suite 208A, Cambridge, MA, 617.234.5340
Prevention, Housing Search, Stabilization
http://homestart.org/about/services/

Mary's House, Middlesex Human Service Agency, Waltham, 781-647-9957
http://www.mhsainc.org/marys.htm

Sandra's Lodge, Middlesex Human Service Agency, Waltham, (Single mom's with children), 781-899-7311 www.mhsainc.org/sandra's.htm

Massachusetts Department of Housing & Economic Development, Division of Housing Stabilization,  (Referrals to Family Shelters)
877-418-3308, TTY 617-573-1140
http://www.mass.gov/hed/housing/stabilization/emergency-assistance.html

Massachusetts Coalition for the Homeless, Home Link Program, 781-595-7570
http://mahomeless.org/index.php/homelink

Middlesex Human Service Agency, 50 Prospect St, Waltham, 781-894-6110,
www.mhsainc.org/programs.htm

 

Emergency Shelters – Individuals

Boston Public Health Commission Homeless Services Bureau, 617-534-5395
       Shelter at 112 Southampton Street, (Men), Boston
             Transportation goes from our intake site at 794 Massachusetts Avenue (Woods-Mullen Shelter) to the Southampton site every day between
             4:10pm and 5:40pm. The shelter is open 24 hours a day during the colder months of the year
       Woods Mullen Shelter, (Men & Women), Boston
              It is open 24 hours a day year-round.  Woods-Mullen Shelter has 190 beds available, 66 for women. Beds are given out on a first-come, first-
              serve basis.  In the Winter months, overflow beds are available for 40 men and 12 women.
http://www.bphc.org/whatwedo/homelessness/homeless-services/Pages/locations.aspx

Home Start
105 Chauncy Street, Suite 502, Boston, MA, 617-542-0338
552 Massachusetts Ave., Suite 208A, Cambridge, MA, 617.234.5340
Prevention, Housing Search, Stabilization
http://homestart.org/about/services/

Lowell Transitional Living Center, (Men & Women), (3 day limit if not from Lowell), 205-209 Middlesex St., Lowell, 978-458-9888 www.ltlc.org

Massachusetts Coalition for the Homeless, Home Link Program, 781-595-7570
http://mahomeless.org/index.php/homelink

Men's Shelter, Middlesex Human Service Agency, 27 Lexington street, Waltham,, 781-893-0108 (Staffed 24/7)
http://www.mhsainc.org/shelters.htm

Pine Street Inn, (Men & Women), Boston, 617-892-9100
http://www.pinestreetinn.org/our_programs/shelter

Rosie’s Place, (Women Only), Boston, 617-442-9322
http://www.rosiesplace.org/how_we_help/emergency_services/overnight_shelter

Women's Shelter, Middlesex Human Service Agency, W205 Bacon Street, Waltham, 781-894-1225 (Staffed evenings only)
http://www.mhsainc.org/shelters.htm

 

 Emergency Shelter - Veterans

Home Start
105 Chauncy Street, Suite 502, Boston, MA, 617-542-0338
552 Massachusetts Ave., Suite 208A, Cambridge, MA, 617.234.5340
Prevention, Housing Search, Stabilization
http://homestart.org/about/services/
New England Center for Homeless Veterans, Inc., 17 Court Street, Boston, MA , 617-371-1800
http://nechv.org/cause/housing/

 

Employment & Training Assistance

Career Place, Trade Center Park, 100 Sylvan Rd., Woburn, 781-932-5500
www.careerplacejobs.com

NuPath, Inc., 147 New Boston St., Woburn, 781-935-7057, Services for the developmentally disabled
http://nupathinc.org/programs-overview

Operation Able, 131 Tremont Street, Boston, 617-542-4180.  Offers training for job seekers 45 and older and stipended on the job training for low-income individuals 55 and over.
www.operationable.net

 

Financial & Rental Assistance

Catholic Charities of Greater Boston, (Emergency assistance for rent, mortgage and utilities 617-506-6600
http://www.ccab.org/?q=basic-needs

Department of Transitional Assistance, 245 Commercial St., Malden, 781-388-7300
www.mass.gov/?pageID=eohhs2modulechunk&L=4&L0=Home&L1=Government&L2=Departments+and            +Divisions&L3=Department+of+Transitional+Assistance&sid=Eeohhs2&b=terminalcontent&f
=dta_c_finassist_cashassist&csid=Eeohhs2

Local Churches (some churches may have limited assistance available for church members in limited circumstances)

Metropolitan Boston Housing Partnership, RAFT Program (subject to funding availability)
Housing Consumer Education Center, Boston, 617-425-6700
www.mbhp.org

People Helping People, Covenant for Basic Needs, (Burlington residents only), 781-270-1961
(apply through Burlington Youth and Family Services)
www.peoplehelpingpeopleinc.org

Salvation Army, Massachusetts Division, 339.502.5963
http://massachusetts.salvationarmy.org/MA/SVU_Contact

Social Security Disability Insurance (SSDI, disability income, ages 18-65), 800-772-1213
Social Security Administration, Marks Building Davis Square, 240 Elm Street, Somerville
www.ssa.gov/pgm/links_disability.htm

Supplemental Security Income (SSI, disability income, low-income, all ages), 800-772-1213
Social Security Administration, Marks Building Davis Square, 240 Elm Street, Somerville
www.ssa.gov/pgm/links_ssi.htm

 

Financial Counseling

Consumer Credit Counseling Service, Money Management International, 400 West Cummings Park, Woburn, 866-889-9347
www.moneymanagement.org/Locations/index.asp#MASSACHUSETTS

Metropolitan Boston Housing Partnership, Housing Consumer Education Center, Boston, 617-425-6700
www.mbhp.org

 

Food Assistance

Adventist Community Center, Food Pantry, 11 Gerry Street, Stoneham, 781-438-2977
Open Tuesday 5PM - 6:30PM, Wednesday 5:30PM-7PM, and Thursday 7PM-8:30PM

Council of Social Concern, Food Pantry, 2 Merrimac St., Woburn, 781-935-6495, Debbi Pisari, Program Director
       Serves residents of Woburn & Winchester (residency restriction does not apply to individuals requiring gluten free food)
       By appointment Tuesday & Thursday, 9:45 AM - 12:00 PM and 1:30 PM - 3:00 PM
       By appointment for those working or in school/training programs – Wednesday, 6:00 PM – 7:00 PM
www.socialconcern.org/index.php?q=node/9

Dept. of Transitional Assistance, SNAP (Food Assistance), 245 Commercial St., Malden, 781-388-7300
/www.mass.gov/?pageID=eohhs2modulechunk&L=4&L0=Home&L1=Government&L2=Departments+and            +Divisions&L3=Department+of+Transitional+Assistance&sid=Eeohhs2&b=terminalcontent&f
=dta_c_foodnut_foodstamps
&csid=Eeohhs2  

Food Source Hotline, Project Bread, 800-645-8333 (Mon-Fri 8AM-7PM, Sat. 10AM-2PM)

Call for help completing SNAP (food  stamp) benefit applications or to get information on local food assistance programs..
www.gettingsnap.org/foodsourcehotline.html
[Web site to help determine SNAP (food stamp) potential eligibility and benefits] gettingsnap.org

Lexington Interfaith Food Pantry, Lexington Church of Our Redeemer, 6 Meriam Street, Lexington, 781-861-5060
Saturdays, 9:30AM- 11AM
www.lexingtonfoodpantry.wordpress.com

Minuteman Senior Services,  Meals On Wheels,  26 Crosby Drive., Bedford, MA, 781-272-7177
http://www.minutemansenior.org/our-services/senior-nutrition/meals-on-wheels
( Home delivered meals for homebound seniors), 

Mobile Food Market, Hallmark Health Systems, Malden WIC Office, 239 Commercial Street, Malden.
2nd Saturday of each month. Receive approximately $50 worth of fresh produce, dairy and meat to residents of eastern Massachusetts.
Must pre-register by calling 781-338-7568
http://www.hallmarkhealth.org/healthy-meals-on-wheels-mobile-food-pantry-partners-with-malden-wic.html

North Congregational Church, Free Community Suppers most Thursdays at 5:30 PM, 896 Main Street, Woburn 781-933-1229
https://www.facebook.com/North-Congregational-Church-UCC-Woburn-MA-113687845363448/timeline 

People Helping People, Community Pantry, (Burlington residents only), 10 St. Marks Rd., Burlington, MA, 781-270-6625
http://www.peoplehelpingpeopleinc.org/the-food-pantry/

Wilmington Community Fund, Wilmington Food Pantry, Old South School, 142 Chestnut Street, Wilmington
2nd and 4th Wednesday of the month, 7 p.m. – 8:30 p.m. 978-658-7425
http://www.commfund.org/our-programs.html

The Dwelling Place, Soup Kitchen,, at the United Methodist Church, 523 Main Street, Woburn (Entrance at side door off Harlow Court) 
Free Dinners - M, W, S - Arrive at 5:30 PM, 781-369-5230
https://www.facebook.com/TheDwellingPlaceWoburnMA/info/?tab=page_info 

WIC (Food Vouchers & Nutrition Services for eligible pregnant women, nursing mothers, young children), Hallmark Health System
North Suburban WIC Program, 600 West Cummings Park, Suite 1750, Woburn, 781-938-5161, (Call for appt.)
http://www.hallmarkhealth.org/Community-Services/WIC-Program.html

Winchester Got Lunch, P.O. Box 322, Winchester, MA 01890, 781-771-8032, www.winchestergotlunch.org
(Summer free weekday lunch program for needy Winchester children. Lunches are delivered right to the family's door. Simple application online.)


Foster Care

Dept. of Children & Families, (Family services), Cambridge Area Office, 810 Memorial Drive, Cambridge, 617-520-8700
http://www.mass.gov/eohhs/gov/departments/dcf/foster-care/

 

Fuel and Utility Assistance 

Catholic Charities of Greater Boston, (Emergency assistance for rent, mortgage and utilities 617-506-6600
http://www.ccab.org/?q=basic-needs

Citizens Energy Oil Heating Program, 877-563-4645 (natural gas/oil/kerosene)
(deadline for applications is the last Friday in February.  Deliveries must be made by April 30th.)
www.citizensenergy.com/english/pages/OilHeatProgram 

Eversource, Discount Rate Program, 800-566-2080
https://www.eversource.com/Content/ema-e/residential/programs-services/financial-assistance/discount-rate

Eversource, NUStart Program (arrears management help with past due bills) 866-315-2496
http://www.nstaronline.com/residential/customer_information/financial_assistance/ 

Masssachusetts Good Neighbor Energy Fund, through Salvation Army, 800-334-3047 (electric, gas, oil)
(starts accepting emergency applications in December)
http://www.magoodneighbor.org/assistance.html

National Grid, Discount Rate Program, 800-322-3223
www.nationalgridus.com/masselectric/home/rates/4_lowincome.asp

National Grid, Arrears Management Program (help with past due bills), 800-322-3223
http://www.needhelppayingbills.com/html/national_grid_bills___low_inco.html

People Helping People, Covenant for Basic Needs, (Burlington residents only), 781-270-1961
(apply through Burlington Youth and Family Services)
www.peoplehelpingpeopleinc.org

ABCD, Low Income Home Energy Assistance Program (oil, gas, and electric heat, and non-subsidized rent if heat is included in rent), 781-322-6284
Program runs November 1 to April 30. Appointments available at the Woburn Senior Center.  Call ABCD at 781-322-6284 for an appointment. 
http://bostonabcd.org/fuel-assistance.aspx

Wilmington Community Fund, Wilmington, (Emergency relief assistance for Wilmington residents), 978-658-7425             http://www.commfund.org/emergency-relief-assistance.html

 

Furniture Assistance

Mission of Deeds, Reading, 781-944-9797 (Accepts only pre-screened agency referrals. Clients "should not" call directly)
http://missionofdeeds.org/referring-agencies/

Salvation Army, 625 Main Street, Wilmington, 978-988-9488, M-Sat, 9:30 to 6:00,
http://www.salvationarmyusa.org/usn/plugins/gdosCenterSearch?query=01801&mode=query_1&limit=20

 

Health Promotion / Health Resources

AIDS Action Committee Hotline, 800-235-2331
www.aac.org

Center for Young Women’s Health, 333 Longwood Ave., 5th floor, Boston, 617-355-2994
www.youngwomenshealth.org

Healthy Start, (Low income pregnant women) 800-841-2900
https://www.pparx.org/prescription_assistance_programs/healthy_start_program 

Health Quarters, 247 Main Street, Reading, 781-944-8325
www.healthq.org

Immunization Services, City/Town Public Health Nurses, Woburn residents call 781-933-8891

Lead Paint Screening Services, Local Public Health Nurses, Woburn residents call 781-933-8891

Mass. Health Customer Service, 800-841-2900
http://www.mass.gov/eohhs/provider/insurance/masshealth/claims/customer-services/masshealth-customer-service.html

Massachusetts Alliance for Teen Pregnancy, 105 Chauncy St. 8th Floor, Boston, MA, 617- 482-9122
www.massteenpregnancy.org

 

Health Insurance & Prescription Drugs - Subsidized

Children's Medical Security Plan, 800-909-2677, (children only)
www.cmspkids.com

Massachusetts Health Connector, 877-623-6765
https://www.mahealthconnector.org/get-started 

Mass Health (Medicaid), Customer Service Center, (low-income only), 800-841-2900
http://www.mass.gov/eohhs/consumer/insurance/apply-for-masshealth.html

Needy Meds, (Prescription Drug Discounts)
needymeds.org

Prescription Advantage, (Massachusetts discount program for prescription drugs for elderly 65+ and eligible disabled individuals), 800-243-4636 (call to check on eligibility criteria and open enrollment period),
http://www.mass.gov/elders/healthcare/prescription-advantage/

SHINE (Serving the Health Needs of Everyone), 800-243-4636 x3
(Free health insurance information, counseling, and assistance for people with Medicare)
http://www.minutemansenior.org/our-services/shine

 

Help Lines

AA Central Service Committee of Eastern MA 617-426-9444
www.aaboston.org

AIDS Action Committee of Massachusetts Hotline, 800-235-2331
www.aac.org

Al-Anon Family Groups of Massachusetts, Al-Anon, 508-366-0556
www.ma-al-anon-alateen.org

Al-Anon Family Groups of Massachusetts, Alateen, 508-366-0556
www.ma-al-anon-alateen.org

Burlington Community Life Center, Information & Referral, (Burlington residents only), 61 Center St., 781-270-1961
http://www.burlington.org/residents/community_life_center/index.php

Council of Social Concern, Information & Referral, 2 Merrimac Street, Woburn, 781-935-6495
socialconcern.org/index.php?q=node/10

Advocates' Psychiatric Emergency Services, 675 Main Street, Waltham, 800-540-5806,  24/7
http://www.advocates.org/services/psychiatric-emergency-services

Gay, Lesbian, Bisexual and Transgender Helpline, Fenway Health, 888 340-4528
www.fenwayhealth.org/site/PageServer?pagename=FCHC_srv_services_tollfree

MASS 211, United Way of Massachusetts Bay & Merrimac Valley, 211 (dial 211)
www.mass211help.org

Massachusetts Coalition for the Homeless, 781-595-7570
http://mahomeless.org/get-help
Mass. Substance Abuse Information & Education Helpline, The Medical Foundation, 800-327-5050
www.helpline-online.com 

National Suicide Prevention Lifeline, 800-273-8255
www.suicidepreventionlifeline.org

National Eating Disorders Association Helpline, 800-931-2237
www.nationaleatingdisorders.org

National Sexual Assault Hotline, Rape, Abuse, and Incest National Network, 1-800-656-4673
www.online.rainn.org/

Parental Stress Line, Parents Helping Parents, 800-632-8188
www.parentshelpingparents.org

Safe Link, Domestic Violence Related Assistance, (multi-lingual - 140 languages), Casa Myrna Vazquez
877-785-2020, TTY 877-521-2601
http://www.casamyrna.org/safelink-home/

Samaritans of Massachusetts, (Assists teens & adults in despair), 877-870-4673
http://samaritanshope.org/our-services/247-crisis-services/

 

Home Health Services

Minuteman Senior Services, Home Care Program,  (regional area), 24 Third Ave, Burlington, 781-272-7177
 http://www.minutemansenior.org/our-services/overview

Visiting Nurse Association of Eastern Massachusetts, 259 Lowell St, Somerville, home health care services, 617-776-9800
www.vnaem.org

Visiting Nurse of Middlesex East, 607 North Ave., Wakefield, 781-224-3399
www.vnaofme.org/services/index.php

 

Hospices

Hospice Care Inc., 100 Sylvan Road, Woburn, 781-569-2888
www.hospicecarema.org

Visiting Nurse of Middlesex East, Sawtelle Family Hospice House, 320 Haverhill Street in Reading, MA,, 781-439-6123
www.vnaofme.org

 

Hospitals - Local

Lahey Clinic Medical Center, 41 Mall Road, Burlington, 781-781-744-8000
www.lahey.org

Winchester Hospital, 41 Highland Avenue, Winchester, 781-729-9000
www.winchesterhospital.org

 

Housing Affordable

Affordable Housing Online
www.affordablehousingonline.com

ApartmentSmart.com, Inc
www.apartmentsmart.com

Home Start
105 Chauncy Street, Suite 502, Boston, MA, 617-542-0338
552 Massachusetts Ave., Suite 208A, Cambridge, MA, 617.234.5340
Prevention, Housing Search, Stabilization
http://homestart.org/about/services/

Mass Housing
1 Beacon Street, Boston, MA, 617-854-1000
Website contains a list of affordable rental housing.  Open the MassHousing Housing list at the bottom of the web page and call the listed property manager to check availability of affordable units in the rental development.
https://www.masshousing.com/portal/server.pt/community/rental_housing/240/looking_for_an_affordable_apartment_ 

 

Housing - Subsidized

Burlington Housing Authority, 15 Birchcrest St., Burlington, 781-272-7786
http://www.burlington.org/residents/housing_authority.php

Reading Housing Authority, 22 Frank Tanner Drive, Reading, 781-944-6755
http://www.readingma.gov/housing-authority

Section 8 Housing, 877-868-0040
www.section8listmass.org

Stoneham Housing Authority, Parker Chase Road, Stoneham, 781-438-0734
http://stonehamha.org/

Wilmington Housing Authority, 41 Deming Way, Wilmington 978-658-8531

Winchester Housing Authority, 13 Westley St., Winchester, 781-721-5718
www.winchesterha.org/

Woburn Housing Authority, 59 Campbell Street, Woburn, 781-935-0818
www.woburnhousing.org

 

Immigrant Services

Justice For Our Neighbors (JFON) Immigration Legal Clinic, United Methodist Church, 523 Main Street, Woburn, MA, 781-281-8892
Provides legal advice and advocacy for low-income immigrants.
Call and leave a message in English or email woburn@newenglandjfon.org with name, contact infromation, and whether the person needs help with language assistance.
http://www.newenglandjfon.org/

 

Legal Services

Cambridge and Somerville Legal Services (part of Greater Boston Legal Services), 617-603-2700
(Serves Arlington, Belmont, Cambridge, Somerville, Winchester & Woburn)  Cases handled: Government Benefits, Mental Health and Disability Rights, Family Law (represents custodial parent where history of domestic violence exists), Employment Law (unemployment benefit appeals and Family and Medical Leave Act cases), Immigrant Law (Political asylum cases involving battered woman, unaccompanied minors, and language access issues).
www.gbls.org

Disability Law Center of Massachusetts, 11 Beacon St., Suite 925, Boston, 617-723-8455
Provides legal assistance for disability related issues.
www.dlc-ma.org

Justice For Our Neighbors (JFON) Immigration Legal Clinic, United Methodist Church, 523 Main Street, Woburn, MA, 781-281-8892
Provides legal advice and advocacy for low-income immigrants.
Call and leave a message in English or email woburn@newenglandjfon.org with name, contact infromation, and whether the person needs help with language assistance.
http://www.newenglandjfon.org/

 

Literacy Programs and Other Adult Education

Woburn ESOL Program, YMCA of Greater Boston, International Learning Center, 523 Main Street, Woburn, 781-935-6499
http://ymcaboston.org/international_learning/international_learning/woburn-esol-program

GED Program for Adults, Middlesex Community College, 781-280-3665

 

Parenting Education / Support

Council of Social Concern, Family Skill Building - Parenting Education Program
2 Merrimac Street, Woburn, 781-935-6495, Dawn Lorino, Program Director
www./socialconcern.org/index.php?q=node/20

Healthy Families, JF&CS, 781-693-1232 
Home visiting program for first-time pregnant and/or parenting moms and dads under the age of 21. Home visits are provided weekly for the first six months of the baby’s life and then are adjusted to meet the family’s needs until the child turns three. The program works with each family to define their strengths and to set and achieve personal goals, learn about child development and parenting, and work towards becoming the parent they want to be.
http://www.jfcsboston.org/OurServices/ParentsChildren/CenterforEarlyRelationshipSupport/HealthyFamilies/tabid/416/Default.aspx

Parents Helping Parents, Watertown, 800-632-8188
Parental Stress Line & parenting support groups available throughout Greater Boston Area
www.parentshelpingparents.org

 First Connections, JRI, Concord, 978-287-0221
Provides support to families with children birth through age 8 in eleven metro-west communities including Acton, Bedford, Boxborough, Carlisle, Concord, Harvard, Lincoln, Littleton, Maynard, Sudbury, and Westford.
http://www.jri.org/services/behavioral-health-and-trauma-services/community-based-behavioral-health-services/first-connections
 

 

Rape Crisis Centers/Programs

Boston Area Rape Crisis Center, 99 Bishop Richard Allen Dr., Cambridge, Hotline: 800-841-8371
www.barcc.org

Center for Violence Prevention & Recovery, Beth Israel Deaconess Medical Center, 330 Brookline Ave., Boston, 617-667-8141
http://www.bidmc.org/Centers-and-Departments/Departments/Patient-And-Family-Care-Services/Social-Work/Social-Work-Programs/Center-for-Violence-Prevention-and-Recovery.aspx 

 

Senior Services

Burlington Council on Aging, 61 Center Street, 2nd Floor, Burlington, 781-270-1950

http://www.burlington.org/residents/council_on_aging/index.php

Executive Office of Elder Services, Elder Services Assistance Information, 800-243-4636
(Connection to elder services assistance programs, such as elder services agency, prescription advantage, health care information and reporting of abuse and neglect)
http://www.mass.gov/elders/ 

Minuteman Senior Services, Family Caregiver Support Program, 26 crosby Drive, Bedford, MA 781-272-7177
Provides resources, education, guidance, training and empowerment to those caring for older adults, and people with disabilities.  As part of the program they provide one-time only scholarships, of up to $500, to those in-need of a service or support that would enhance their role as a caregiver, when other resources have been exhausted. (For Scholarship Program questions cal 781-221-7063.)
http://www.minutemansenior.org/our-services/caregiver-support

Minuteman Senior Services, Home Care Program,  (regional area), 26 Crosby Drive., Bedford, MA, 781-272-7177,  http://www.minutemansenior.org/our-services/home-care/

Minuteman Senior Services,  Meals On Wheels,  26 Crosby Drive., Bedford, MA, 781-272-7177
http://www.minutemansenior.org/our-services/senior-nutrition/meals-on-wheels
( Home delivered meals for homebound seniors)

Mass Health,  Money Follows the Person,  800-841-2900
http://www.mass.gov/eohhs/consumer/insurance/mfp-demonstration/
(Provides various forms of assistance to eligible adults  transitioning from long-term care back into the community)

Minuteman Senior Services, Supportive & Protective Services for elderly, (regional area), 26 Crosby Drive., Bedford, MA, 800-922-2275
http://www.minutemansenior.org/our-services/elder-protective-services

SHINE (Serving the Health Needs of Everyone), 800-243-4636 x3
(Free health insurance information, counseling, and assistance for people with Medicare)
http://www.minutemansenior.org/our-services/shine

Visiting Nurse Association of Eastern Massachusetts, 259 Lowell St, Somerville, Home Health Care Services, 617-776-9800, www.vnaem.org

Visiting Nurse of Middlesex East, 607 North Ave., Wakefield, 781-224-3399
www.vnaofme.org

Woburn Council on Aging, Veterans Memorial Senior Center, 144 School Street, Woburn, 781-897-5960
www.cityofwoburn.com/index.aspx?NID=140

Elder Abuse Hotline, 1-800-922-2275
http://www.mass.gov/elders/service-orgs-advocates/protective-services-program.html

 

Special Education

Thom Mystic Valley Early Intervention, 10 Gill St. Woburn, (birth – 3 years), 781-932-2888
www.thomchild.org

Winchester School System, Special Education Department, 19 Brantwood Rd., Winchester, 781-721-7015
http://www.winspecialedpac.com/specialEd.html

Woburn School System, Special Education Department, 55 Locust St., Woburn, 781-937-8233 ext. 11251
http://www.edline.net/pages/WPS/Design_Resources/EDT000_Template/Main_Nav0/Departments/Special-Education 

 

Substance Abuse Services – Community Residences, Halfway Houses, Sober Houses

Bournewood Health Systems, Bournewood Caulfield Center, 23 Warren Ave., Woburn, 781-932-0649 or 800-468-4358
http://www.bournewood.com/locations.php
http://www.casparinc.org/programs/emergency-services/

CASPAR House, Somerville, MA, 617-661-0600

Eastern Middlesex Alcoholism Service (Male), 12 Cedar Street, Malden, 781-321-2600
http://citehealth.com/rehab-centers/massachusetts/cities/malden/eastern-middlesex-alcoholism-services

Middlesex Human Service Agency, 50 Prospect St. Waltham, 781-894-6110
www.mhsainc.org/programs.htm

Mass. Transitional Housing, (Sober Homes), 800-334-8893
whttp://www.transitionalhousing.org/state/massachusetts

 

Substance Abuse Services - Day Treatment Programs

Bournewood Health Systems, Bournewood Caulfield Center, 23 Warren Ave., Woburn, 781-932-0649 or 800-468-4358
http://www.bournewood.com/locations.php 

 

Substance Abuse Services – Help Line (I&R)

Addiction-Treatment.com
http://www.addiction-treatment.com/find/alcohol/woburn-ma/

Mass. Substance Abuse Information & Education Helpline, The Medical Foundation, 800-327-5050
www.helpline-online.com

Recovery.org
http://www.recovery.org/browse/woburn-ma/ 

 

Substance Abuse Services - Outpatient

Arbour Counseling Services, 500 West Cummings Park, Woburn, 800-222-2237
http://www.arbourhealth.com/about/substance-abuse-treatment/

Bournewood Health Systems, Bournewood Caulfield Center, 23 Warren Ave., Woburn, 781-932-0649 or 800-468-4358
http://www.bournewood.com/programs-and-services.php

Riverside Outpatient Center at Wakefield, 338 Main Street, Wakefield, 781-246‑2010
www.riversidecc.org/noreast.html 

 

Substance Abuse Services – Self-Help Groups

AA Central Service Committee of Eastern MA 617-426-9444
www.aaboston.org

Al-Anon Family Groups of Massachusetts, 508-366-0556
www.ma-al-anon-alateen.org/

Alateen, 508-366-0556
www.ma-al-anon-alateen.org/ 

 

Supervised Visitation Services

Council of Social Concern, Family Skill Building - Supervised Visitation Program
2 Merrimac Street, Woburn, 781-935-6495, Dawn Lorino, Program Director
www.socialconcern.org/index.php?q=node/21
 

 

Thrift Shops

St. Charles Thrift Shop, 280 Main Street, Woburn, Tuesday 10 AM - 2 PM, 781-933-0300
http://www.sccwoburn.com/parishlife.html

Trinity Episcopal Church Thrift Shop, 535 Main Street, Woburn, Friday 9AM - 2PM, 781-935-0219
http://www.trinityofwoburn.info/ministries/community-outreach/

Salvation Army Thrift Store, 625 Main Street, Wilmington, 978-988-9488, M- Sat. 9 – 5:30 

 

Transportation

The Ride, (MBTA subsidized transportation for disabled).
www.mbta.com/riding_the_t/accessible_services/default.asp?id=7108
       800-533-6282 to obtain application
       888-844-0355 to add $ to account

Veteran’s Transportation Service, 877-765-7433 (to arrange transportation)
http://veteranstheride.com/

Woburn Council on Aging, Senior Discount Taxi Program, 781-897-5970
http://cityofwoburn.com/index.aspx?NID=141

Woburn Council on Aging, Van Service, 781-897-5964
http://cityofwoburn.com/index.aspx?NID=141 

 

Veterans' Services

New England Center for Homeless Veterans, 17 Court Street, Boston, 800-365-3665 
Education, Support, Employment, Housing
www.nechv.org

U.S. Department of Veterans Affairs, 800-827-1000
www.vba.va.gov/VBA/

Veterans' Services Department, Town of Burlington, 781-270-1959
http://www.burlington.org/community_development/veterans_services.php

Veterans' Services Department, Town of Wilmington, 978-694-2040
http://www.town.wilmington.ma.us/Pages/WilmingtonMA_Veterans/index

Veterans' Services Department, Town of Winchester, 781-721-7118
http://www.winchester.us/227/Veterans

Veterans' Services Department, City of Woburn, 781-897-5825
www.cityofwoburn.com/index.aspx?nid=116 

 

Volunteer Emergency Assistance Services

Neighbor Brigade. A network of volunteers founded to help neighbors beset by serious illness, catastrophic injury, or any tragic event.  Services include delivering meals, running quick household errands, and more. Free of Charge.  Go to website, lookup under "Find A Chapter' to see if your community is listed, and then contact the chapter leader by email.  Woburn has a chapter.
www.neighborbrigade.org 

 

Youth Activity Programs

Big Brothers Big Sisters of Massachusetts Bay, 55 Federal Street, 5th Floor, Boston, 617-542-9090
www.bbbsmb.org

Big Sister Association of Greater Boston, 161 Massachusetts Ave., Boston, 617-236-8060
www.bigsister.org

Boys and Girls Club of Woburn, 1 Charles Gardner Lane, Woburn, 781-935-3777
http://www.bgcwoburn.org/

Boy Scouts of America, Boston Minuteman Council, Milton, 617-615-0004
www.bsaboston.org

Girl Scouts of Eastern Massachusetts, Boston, 617-482-1078
www.girlscoutseasternmass.org

Local church groups, sports leagues, and extra-curricular after school activities

North Suburban YMCA 137 Lexington St., Woburn, 781-935-3270
www.ymcaboston.org/woburn

Social Capital Inc., Woburn Youth Council, 165M New Boston Street, Suite 233, Woburn, 781-935-2244
www.sciwoburn.org

Woburn Recreation Department, 10 Common Street, Woburn, 781-897-5805
http://www.woburnrec.com/info/default.aspx