Health
Health Insurance & Prescription Drugs – Subsidized
- Children’s Medical Security Plan, 800-841-2900, (children only)
- Massachusetts Health Connector, 877-623-6765
- Mass Health (Medicaid), Customer Service Center, (low-income only), 800-841-2900
- Needy Meds, (Prescription Drug Discounts)
- Prescription Advantage, (Massachusetts discount program for prescription drugs for elderly 65+ and eligible disabled individuals), 800-243-4636 (call to check on eligibility criteria and open enrollment period),
- SHINE (Serving the Health Needs of Everyone), 888-222-6171
(Free health insurance information, counseling, and assistance for people with Medicare)
Home Health Services
- Minuteman Senior Services, Home Care Program, (regional area), 26 Crosby Drive, Bedford, 781-272-7177
- Visiting Nurse Association of Eastern Massachusetts, 259 Lowell St, Somerville, home health care services, 617-776-9800
Hospices
- Hospice Care Inc., 100 Sylvan Road, Woburn, 800-521-5539
Hospice Care | VNA Care
Hospitals – Local
- Lahey Hospital & Medical Center, 41 Mall Road, Burlington, 781-781-744-8000
Home Page – Lahey Hospital & Medical Center, Burlington & Peabody - Winchester Hospital, 41 Highland Avenue, Winchester, 781-729-9000
Crisis Lines
Help Lines
- AA Central Service Committee of Eastern MA 617-426-9444
- Advocates’ Psychiatric Emergency Services, 675 Main Street, Waltham, 800-540-5806, 24/7
- AIDS Action Committee of Massachusetts Hotline, 617-661-3040
- Burlington Community Life Center, Information & Referral, (Burlington residents only), 61 Center St., 2nd floor, 781-270-1961
- Council of Social Concern, Information & Referral, 2 Merrimac Street, Woburn, 781-935-6495
Community Resource Directory – Council Of Social Concern - Disaster Distress Hotline, 24/7 hotline for those experiencing trauma related to a natural disaster or pandemic, 800-985-5990
- Gay, Lesbian, Bisexual and Transgender Helpline, Fenway Health, 888-340-4528
- MASS 211, United Way of Massachusetts Bay & Merrimac Valley, 211 (dial 211)
- Massachusetts Al-Anon and Alateen, 508-366-0556
- Massachusetts Coalition for the Homeless, 781-595-7570
- Mass. Substance Abuse Information & Education Helpline, The Medical Foundation, 800-327-5050
- National Suicide Prevention Lifeline, 800-273-8255
- National Eating Disorders Association Helpline, 800-931-2237
- National Sexual Assault Hotline, Rape, Abuse, and Incest National Network, 1-800-656-4673
About the National Sexual Assault Telephone Hotline | RAINN - Parental Stress Line, Parents Helping Parents, 800-632-8188
- Safe Link, Domestic Violence Related Assistance, (multi-lingual – 140 languages), Casa Myrna Vazquez
877-785-2020, TTY 877-521-2601 - Samaritans of Massachusetts, (Assists teens & adults in despair), 877-870-4673
- Statewide Call-in-line for Caretakers of Children Struggling with Substance Abuse
The Grayken Center for Addiction at Boston Medical center and The Partnership for Drug Free Kids
Call 844-319-5999 or TEXT HOPEMA to 55753. Calls answered by trained Parent Support Specialists.
Housing
Fuel and Utility Assistance
- Catholic Charities of Greater Boston, (Emergency assistance for rent, mortgage and utilities 617-506-6600
- Citizens Energy Corporation, 855-563-4786 (Lower electric costs with solar credits)
- Eversource, Discount Rate Program, 800-566-2080
- Eversource, NUStart Program (arrears management help with past due bills) 866-315-2496
- Massachusetts Good Neighbor Energy Fund, through Salvation Army, 800-334-3047 (electric, gas, oil)
(starts accepting emergency applications in December) - National Grid, Discount Rate Program, 800-322-3223
- National Grid, Arrears Management Program (help with past due bills), 800-322-3223
- People Helping People, Covenant for Basic Needs, (Burlington residents only), 781-270-1961
(apply through Burlington Youth and Family Services) - ABCD, Low Income Home Energy Assistance Program (oil, gas, and electric heat, and non-subsidized rent if heat is included in rent), 781-322-6284
Program runs November 1 to April 30. Appointments available at the Woburn Senior Center. Call ABCD at 781-322-6284 for an appointment. - Wilmington Community Fund, Wilmington, (Emergency relief assistance for Wilmington residents), 978-658-7425
Furniture Assistance
- Mission of Deeds, Reading, 781-944-9797 (Accepts only pre-screened agency referrals. Clients “should not” call directly)
- Salvation Army, 625 Main Street, Wilmington, 781-231-0803, M-Sat, 9:30 to 6:00,
Housing Affordable
- Affordable Housing Online
- Home Start
105 Chauncy Street, Suite 502, Boston, MA, 617-542-0338
Prevention, Housing Search, Stabilization - Mass Housing
1 Beacon Street, Boston, MA, 617-854-1000
Website contains a list of affordable rental housing.
Renters – Search MassHousing Rental Housing
Housing – Subsidized
- Burlington Housing Authority, 15 Birchcrest St., Burlington, 781-272-7786
- Reading Housing Authority, 22 Frank Tanner Drive, Reading, 781-944-6755
- Section 8 Housing, 866-466-7328
- Stoneham Housing Authority, Parker Chase Road, Stoneham, 781-438-0734
- Wilmington Housing Authority, 41 Deming Way, Wilmington 978-658-8531
Wilmington Housing Authority | Wilmington Housing Authority (wilmingtonha.org) - Winchester Housing Authority, 13 Westley St., Winchester, 781-721-5718
- Woburn Housing Authority, 59 Campbell Street, Woburn, 781-935-0818
Legal Services
Legal Services
- Cambridge and Somerville Legal Services (part of Greater Boston Legal Services), 617-603-2700
(Serves Arlington, Belmont, Cambridge, Somerville, Winchester & Woburn) Cases handled: Government Benefits, Mental Health and Disability Rights, Family Law (represents custodial parent where history of domestic violence exists), Employment Law (unemployment benefit appeals and Family and Medical Leave Act cases), Immigrant Law (Political asylum cases involving battered woman, unaccompanied minors, and language access issues). - Disability Law Center of Massachusetts, 11 Beacon St., Suite 925, Boston, 617-723-8455
Provides legal assistance for disability related issues. - Justice For Our Neighbors (JFON) Immigration Legal Clinic, United Methodist Church, 523 Main Street, Woburn, MA, 781-491-4973
Provides legal advice and advocacy for low-income immigrants.
Call and leave a message in English or email woburn@newenglandjfon.org with name, contact information, and whether the person needs help with language assistance
Immigrant Services
- Justice For Our Neighbors (JFON) Immigration Legal Clinic, United Methodist Church, 523 Main Street, Woburn, MA, 781-491-4973
Provides legal advice and advocacy for low-income immigrants.
Call and leave a message in English or email woburn@newenglandjfon.org with name, contact information, and whether the person needs help with language assistance.
Substance
Substance Abuse Services – Community Residences, Halfway Houses, Sober Houses
- Bay Cove Human Services, Addiction Services, 617-371-3000, Greater Boston
Addiction — Bay Cove Human Services - Bournewood Health Systems, Bournewood Caulfield Center, Partial Hospital Program, 23 Warren Ave., Woburn, 800-468-4358
Partial Hospital Program – Bournewood Health Systems - Eastern Middlesex Alcoholism Service (Male), 12 Cedar Street, Malden, 781-321-2600
http://citehealth.com/rehab-centers/massachusetts/cities/malden/eastern-middlesex-alcoholism-services - Middlesex Human Service Agency, 50 Prospect St. Waltham, 781-894-6110
MHSA | Our Services (mhsainc.org) - Mass. Transitional Housing, (Sober Homes), 800-334-8893
whttp://www.transitionalhousing.org/state/massachusetts
Substance Abuse Services – Day Treatment Programs
- Bournewood Health Systems, Bournewood Caulfield Center, 23 Warren Ave., Woburn, 781-932-0649 or 800-468-4358
Partial Hospital Program – Bournewood Health Systems - Woburn Wellness, 53 Cummings Park, Woburn, MA, 781-484-0195
Day Addiction Treatment Program | Woburn Wellness (woburnaddictiontreatment.com)
Substance Abuse Services – Help Line (I&R)
- Addiction-Treatment.com
- Mass. Substance Abuse Information & Education Helpline, The Medical Foundation, 800-327-5050
- Recovery.org
- Statewide Call-in-line for Caretakers of Children Struggling with Substance Abuse
The Grayken Center for Addiction at Boston Medical Center and The Partnership for Drug Free Kids
Call 844-319-5999 or Text HOPEMA to 55753. Calls are answered by trained Family Support Specialists.
Substance Abuse Services – Outpatient
- Arbour Counseling Services, 500 West Cummings Park, Woburn, 800-222-2237
- Riverside Outpatient Center at Wakefield, 6 Kimball Lane, Suite 310, Lynnfield, 781-246‑2010
Riverside Outpatient Therapy – Riverside Community Care (riversidecc.org) - Woburn Wellness, 53 Cummings Park, Woburn, MA 781-386-0391
Intensive Outpatient Drug & Alcohol Program | Woburn Wellness (woburnaddictiontreatment.com)
Substance Abuse Services – Self-Help Groups
- AA Central Service Committee of Eastern MA 617-426-9444
- Massachusetts Al-Anon and Alateen, 508-366-0556
Supervised Visitation Services
- Alternative House, Lowell, 978-937-5777,
- Center for Achieving Balance for Children & Families, Medford, 781-350-4430, Treatment for Families – Supervised Visitation (parentingsupport.net)
- Family & Community Resources, Brockton, 508-583-6498
Visitation Services — FCR (fcr-ma.org) - KidsSpace, SMOC, Framingham, 508-962-2643
- Meeting Place, Riverside Community Care, Cambridge, 617-354-2275
- Family Visitation Center, NFI Massachusetts, Haverhill, 978-937-5777
Veterans’ Services
- New England Center for Homeless Veterans, 17 Court Street, Boston, 800-365-3665
Education, Support, Employment, Housing - U.S. Department of Veterans Affairs, 800-827-1000
- Veterans’ Services Department, Town of Burlington, 781-270-1959
- Veterans’ Services Department, Town of Wilmington, 978-694-2040
Veterans | Town of Wilmington MA - Veterans’ Services Department, Town of Winchester, 781-721-7118
- Veterans’ Services Department, City of Woburn, 781-897-5825
Veterans – City of Woburn (woburnma.gov)
Senior Services
- Burlington Council on Aging, 61 Center Street, 2nd Floor, Burlington, 781-270-1950
- Elder Abuse Hotline, 1-800-922-2275
- Executive Office of Elder Services, Elder Services Assistance Information, 800-243-4636
(Connection to elder services assistance programs, such as elder services agency, prescription advantage, health care information and reporting of abuse and neglect) - Jenks Center, 109 Skillings Road, Winchester, 781-721-7136
Senior Center | The Jenks Center | Winchester - Minuteman Senior Services, Family Caregiver Support Program, 26 Crosby Drive, Bedford, MA 781-272-7177
Provides resources, education, guidance, training and empowerment to those caring for older adults, and people with disabilities. As part of the program they provide one-time only scholarships, of up to $500, to those in-need of a service or support that would enhance their role as a caregiver, when other resources have been exhausted. (For Scholarship Program questions call 781-272-7177) - Minuteman Senior Services, Home Care Program, (regional area), 26 Crosby Drive., Bedford, MA, 781-272-7177,
- Minuteman Senior Services, Meals On Wheels, 26 Crosby Drive., Bedford, MA, 781-272-7177
( Home delivered meals for homebound seniors) - Mass Health, Money Follows the Person, 800-841-2900
(Provides various forms of assistance to eligible adults transitioning from long-term care back into the community) - Minuteman Senior Services, Supportive & Protective Services for elderly, (regional area), 26 Crosby Drive., Bedford, MA, 800-922-2275
- SHINE (Serving the Health Needs of Everyone), 888-222-6171
(Free health insurance information, counseling, and assistance for people with Medicare) - Visiting Nurse Association of Easter Massachusetts, 259 Lowell Street, Somerville,
Home Health Care Services, 781-776-9800 - Woburn Council on Aging, Veterans Memorial Senior Center, 144 School Street, Woburn, 781-897-5960
Woburn Senior Center – City of Woburn (woburnma.gov)
Education
Literacy Programs and Other Adult Education
- Woburn ESOL Program, YMCA of Greater Boston, International Learning Center, 523 Main Street, Woburn, 781-935-6499
- GED Program for Adults, Middlesex Community College, 781-280-3665
Parenting Education / Support
- Council of Social Concern, Family Skill Building – Parenting Education Program
2 Merrimac Street, Woburn, 781-935-6495, Dean Solomon, Executive Director
Parenting Education – Council Of Social Concern
- Healthy Families, JF&CS, 781-647-5327
Home visiting program for first-time pregnant and/or parenting moms and dads under the age of 21. Home visits are provided weekly for the first six months of the baby’s life and then are adjusted to meet the family’s needs until the child turns three. The program works with each family to define their strengths and to set and achieve personal goals, learn about child development and parenting, and work towards becoming the parent they want to be.
Healthy Families – Center for Early Relationship Support® – Family & Children – Our Services – Jewish Family & Children’s Service (jfcsboston.org) - Parents Helping Parents, Watertown, 800-632-8188
Parental Stress Line & parenting support groups available throughout Greater Boston Area
www.parentshelpingparents.org - First Connections, JRI, Concord, 978-429-8284
Provides support to families with children birth through age 8 in eleven metro-west communities including Acton, Bedford, Boxborough, Carlisle, Concord, Harvard, Lincoln, Littleton, Maynard, Sudbury, and Westford.
First Connections | Justice Resource Institute (jri.org)
Speech Language Pathology
- Children’s Hospital
482 Bedford Street, Lexington, 781-216-2999
10 Centennial Drive, Peabody, 781-216-3597
9 Hope Avenue, Waltham, 781-216-2237
Speech-Language Pathology Program | Boston Children’s Hospital
Special Education
- Thom Mystic Valley Early Intervention, 10 Gill St. Woburn, (birth – 3 years), 781-932-2888
- Winchester School System, Special Education Department, 19 Brantwood Rd., Winchester, 781-721-7015
Family Resources (winchesterps.org) - Woburn School System, Special Education Department, 55 Locust St., Woburn, 781-937-8233 ext. 11251
Special Education :: Woburn Public Schools
Supervised Visitation Services
- Alternative House, Lowell, 978-937-5777,
- Center for Achieving Balance for Children & Families, Medford, 781-350-4430, Treatment for Families – Supervised Visitation (parentingsupport.net)
- Family & Community Resources, Brockton, 508-583-6498
Visitation Services — FCR (fcr-ma.org) - KidsSpace, SMOC, Framingham, 508-962-2643
- Meeting Place, Riverside Community Care, Cambridge, 617-354-2275
- Family Visitation Center, NFI Massachusetts, Haverhill, 978-937-5777
Community Resource Directory – Information & Referral
Last Updated 2/08/2021
(Please note that Council of Social Concern only provides links to the websites of the organizations
listed and is in no way responsible for their content or the services those organizations provide.)